Japan eSIM | Unlimited Data

In order to use the Japan eSIM, you need to have an eSIM compatible device. Your device also needs to be unlocked.

eSIM compatible devices.

• iPhone 11 onwards, iPhone XS, XR onwards
• iPhone SE 2 (2020)
• Samsung Galaxy S20, S20+ and S20 Ultra and onwards (Samsung FE "Fan Edition" is not compatible)
• Samsung Galaxy Fold, Fold 2 and onwards 
• Samsung Galaxy Note 20 and onwards
• Samsung Galaxy Z Flip and onwards
• Huawei P40, P40 Pro (does not include P40 Pro+) and Mate 40 Pro
• Google Pixel 3, 3a, 4 and onwards
• Motorola Razr 2019
• Oppo Find X3 Pro, Reno 5 A, Reno 6 Pro 5G

Your Japan eSIM will automatically activate when it is installed in your phone. When you arrive in Japan, install the eSIM into your handset. The SIM will self activate once your phone receives cellular signal (Roaming must be enabled).

Once you have installed your eSIM, YOU MUST NOT UNINSTALL OR DELETE THE eSIM Profile. Doing so will erase the profile and the eSIM plan will be lost.

The Japan eSIM cannot be recharged. We recommend picking up multiple eSIMs and staggering use if additional data is required. 

Making calls & sending texts

To make calls and send texts to Australia, we recommend using VoIP apps such as Viber, WhatsApp, Facebook Chat, Wechat, Skype etc. 

Receiving calls & texts from Australia

We recommend using VoIP apps such as Viber, WhatsApp, Facebook Chat, Wechat, Skype etc to receive calls and texts from Australia.  

We're a leading Australian travel business focused on bringing affordable telecommunication solutions for outbound Aussie travellers. Since our inception, we have helped over 20,000 Aussies connect like locals and save on roaming fees.

All of our products are Prepaid. The features and allowances on each of our Prepaid Travel eSIMs are all disclosed upfront. So you know exactly what you're getting when you purchase and there are no hidden surprises later on.

All of our Prepaid Travel eSIMs work in areas where cellular signal is available. At open sea, when you're outside range of network towers, cellular signal may be weak or not available. However coverage will be available closer to port.

In order to use the Japan eSIM, you need to have an unlocked eSIM compatible device.

eSIM compatible devices.

• iPhone 11 onwards, iPhone XS, XR onward, iPhone SE 2 (2020)
• Samsung Galaxy S20, S20+ and S20 Ultra and onwards.Samsung Galaxy Fold, Fold 2 and onwards (Samsung FE "Fan Edition" is not compatible). 
• Samsung Galaxy Note 20 and onwards.
• Samsung Galaxy Z Flip and onwards.
• Huawei P40, P40 Pro (does not include P40 Pro+) and Mate 40 Pro
• Google Pixel 3, 3a, 4 and onwards
• Motorola Razr 2019Oppo Find X3 Pro, Reno 5 A, Reno6 Pro 5G

If you think your phone/tablet is locked, we recommend contacting your Aussie carrier for unlocking. If your phone/tablet has been issued to you from your employer, please check with them for compatibility as some work devices have additional security applications installed.

Once you have installed your eSIM, YOU MUST NOT UNINSTALL OR DELETE THE eSIM Profile. Doing so will erase the profile and the eSIM plan will be lost.

Domestic Deliveries

All eSIM orders will be processed within 24 hours. Once we receive your eSIM order, we will create and email you your digital eSIM profile and instructions on how to install it. 

Our customer support team is always available to assist with any enquiries you may have. You can live chat with us via our website, or email us directly at: hello@prepaidsims.com.au